Light in The Box Wigs Reviews – Unbiased User Feedback, Ratings and Reviews | December 2023

Light in the Box is an online retailer that sells clothes, shoes, home and garden improvement merchandise, Phones and accessories, Beauty and hair, Lights and lighting, sports goods, toys, electronics etc. In this Light in The Box Wigs reviews roundup, we will summarize all the available information to check whether they are worth the money spent or not.

So, what are we waiting for? Let us dive right in.

Introduction of Light in The Box Wigs

Among all the other stuff sold by Light in The Box, they also sell wigs. before the timeline.

They are selling wigs in the following categories.

• Wigs & Hair Pieces
• Hair Extensions
• Health & Personal Care
• Synthetic Hair

Their most popular wigs are

• Light in The Box Human Hair Wigs
• Light in The Box Short Wigs
• Light in The Box Synthetic Wigs

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Specifications of Light in the Box Wigs

To check the legitimacy of a brand or an online store we must check that when the store was hatched. This is because all the scam online stores tend to be less than one year old.

As a matter of fact, almost all the scam websites are exposed very soon and scammers find no charm in continuing to run those scam websites. Therefore, these scam websites are shut down within almost one year of their inception.

The domain name for Light in The Box was registered in 2006. It means that it is about 17 years old brand and can be trusted.

The following table shows the specifications of this online store.

Contact Details of Light in the Box Wigs

If you have already placed an order with them and are looking to contact them for any of your questions to be answered.

For your convenience, in this section, we will present to you all the available contact information for this online store.

The only available contact information is their WhatsApp number. No other information on directly contacting them is available on their website.

Shipping Policy

Total Delivery Time = Processing Time + Shipping Time.

The processing and shipping time of different products is different.

The processing time is mentioned underneath each of the listed products. The shipping time is also mentioned right under the processing time.

In-stock items are processed within 24 hours of placing the order and payment confirmation.

Holidays Reminder

Due to local Chinese holidays, the orders placed around these days may be delayed by 2 to 4 working days.

Order Tracking

You can check the status of your order(s) by logging into your account on their website or by downloading their application and logging into your account. Then you need to click the “My Orders” button and all of your ordered items will be listed there.

Please select the product that you want to track and the track button will appear on that product. Just click that button and you will see the detailed shipping information for that product.

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Returns & Exchange Policies

If you want to contact them because your parcel has not arrived or you want to return or exchange the items. Then you need to sign in to your account and click My Orders.

In case you want to return or exchange any of the purchased items, first select the “Confirm Received” button then two options will appear. One to return and the other to exchange the product.

Select the option of your choice and their customer service team Will be intimated.

Their customer service team will respond to your question within one working day.

The customer service team will approve your return or exchange request and will send you the instructions.

You need to send back the items to them by filling out the attached form.

Your return or exchange will be processed within three to five working days after receiving the returned product.

Payment Methods

Legitimate online stores use secure and well-known payment methods. Because they intend to provide better products and services to their customers. On the other hand, scammers have their workarounds for payments. They use these workarounds to grab your credit/debit card details and later on use them to loot money from you.

Light in The Box accepts payment through all the renowned payment methods as mentioned below

They do not collect your credit card information. You will be redirected to any one of the above-mentioned payment companies’ secure payment environments and they will process your payment.

Social Media Presence

Social media accounts of a brand tell a lot about it whether it is legitimate or is scamming people.

So, to judge whether an online store is legitimate or not, we must check its social media accounts.

Light in The Box is actively present on all the major social media platforms. They have hundreds of thousands of followers and likes on social media.

The following table depicts their social media accounts in detail.

Pros & Cons of Light in the Box Wigs

After a thorough scan of Light in the Box Wigs reviews, the customers are found stating the following pros and cons of the wigs by this brand.

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Light in the Box Wigs Reviews of Customer

There are numerous customers who are not happy with their wig quality, delivery times, customer service, returns, refunds, exchanges, etc.

Below are some of the Light in the Box Wigs reviews of customers.

I ordered a Wig with silver and grey colors. A totally different wig was received with the top 1/3 black and the lower 2/3 silver & grey. The hair was thin and the cap was visible from the hair. I sent the review to them but it was never posted. Until 3 weeks I waited. A partial refund was given to me after contacting their customer support. I am satisfied with the outcome.

By Vickie b.

I ordered several wigs for a party on October 14th. The most expensive wig arrived later than others. The seller refused to accept a return and only offered a 10% refund. They are not honest. I haven’t opened the package and want to return it.

By Patricia G.

Although I received two wigs that were different from what I ordered, I am now satisfied with the resolution. Light in the Box will give me a full refund and I don’t have to return the items due to shipping costs. Although I won’t buy wigs from them again, I appreciate their good reputation for quality products at reasonable prices.

By Susan L.

The wig arrived quickly and is of good quality. The wig is easy to secure with hairpins.

By Mimosa K.

I Ordered a brown wig with short hair and bangs to cover my hair loss. But got a completely different long blond wig with no bangs. It doesn’t suit me at all. Had to buy a new wig for 250 euros from a local store, which is a fake wig and is short. Disappointed and won’t order again from this online store.

By Iryna C.

I purchased a wig and I am very satisfied with it. The color and the quality were better than expected.

By Julie O.

I had a very bad experience with them. Ordered two items; the shipping was very bad and not worth this much high price. My wig was of cheap material. Hair was already falling off……….

By Mimi R.

I love my wig because the hair is shiny but not excessively so. It is also long. You need to use cap like something to hold it in place because it may be mistaken for natural hair.

By Julieta L.

I ordered two human hair wigs from this company, but they sent me the wrong length. After dealing with unhelpful employees for over two months, I finally spoke to a supervisor who agreed to send me a new package, but I had to pay an additional $90 on top of the $650 that I originally spent. I received the package, but after showing them the tracking number, they refunded my money. I then bought a new wig, but it took over two months to receive it and there was no communication from the company. I received the wrong wig and despite emailing them multiple times, I never received a reply. I am extremely disappointed with their service. This is the worst company that I have ever dealt with and I would not recommend them to anyone.

By Claudine S.

Our Recommendation

After thoroughly analyzing the Light in The Box Wigs reviews and all other information available, we conclude that the wigs section of this online store is not worth giving a try.

Most of the customers are giving negative reviews about it and are quite unhappy with the wig’s build quality, terribly long delivery times, the poorest customer service, etc.

So, it is advisable to be cautious and try to avoid their wigs.

Thanks for reading.

Happy Shopping.

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Further to the above article, we have some useful tips for you as follows.

Essential Tips for Safe & Secure Online Shopping

We value your hard-earned money and today we will share some essential tips for safe and secure online shopping. Today we can buy almost anything online with convenience and ease. With the increase in online transactions, cyber threats that pose a great threat to your personal information and financial security have also increased.

You can avoid being harmed in online transactions by being aware of the risks and taking necessary precautions.

The following are some must-know tips that will help you shop securely online.

Shop from Reputable Websites

The first tip for safe online shopping is to always stick to reputable websites. Well-known online retailers like Amazon, eBay, and Walmart have state-of-the-art security measures in place to protect customers from scams.

There are small chances that you may be scammed while using these websites. You always have to verify the URL of the website before proceeding for a purchase.

A secure website always starts with “https://” rather than “http://,” and the “s” stands for secure.

Additionally, the padlock icon in the address bar shows that the website uses encryption technology to protect the customer’s data.

Use Long and Strong and Unique Passwords

Another way of secure online shopping is to use a strong and unique password. Don’t use easily detectable passwords like “123456,” “password,” or your name. Instead, use a password that is a mix of uppercase and lowercase letters, numbers, and also special characters.

Don’t use the same password for different accounts. In this way, you will save your other accounts if your one account is compromised.

You can use a password manager to generate stronger passwords for you. Password managers generate and store passwords for you. So you won’t need to worry about remembering complex passwords.

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Use Two-Factor Authentication (2FA)

Two-factor authentication uses two forms of identification to access your account.

First Layer of Protection: This usually consists of your password.

Second Layer of Protection: This may be an OTP (one-time password) received on your smartphone, a fingerprint scan, an authentication app, or a physical security key.

There are minimal chances that anyone can access both layers of your protection.

So, for an extra layer of security please use the Two-Factor Authentication (2FA) to your online/shopping accounts.

Don’t Use Public Wi-Fi for Shopping

It may be tempting to shop for your favorite products/services while sitting in a restaurant or a coffee shop and using their free Wi-Fi.

Most of the public Wi-Fis are not secure enough and hackers and cyber criminals can intercept your data easily.

If it is unavoidable to use public Wi-Fi, please use a VPN for data encryption and data protection.

Alternatively, wait until you reach a secure private network before shopping online.

Regularly Monitor Your Accounts

If you drop regularly from the Internet, please keep a careful watch on your bank account and other online accounts. By doing this you will be able to identify unauthorized transactions early and take action accordingly.

Most of the payment processing companies offer alerts for suspicious activities but it is advisable to keep a careful watch on your accounts yourself to save yourself from any online fraud.

Upon noticing any unwanted charges, report them to your bank or credit card company immediately.

Your early response will prevent you from further transactions of this nature and will minimize the damage.

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Avoid Phishing Scams

Cybercriminals send you fake or fraudulent emails or messages and steal your personal information to be used for fraudulent transactions.

They ask you to provide your sensitive personal and financial information, such as your password or credit card details.

This is what the phishing scam is.

Always verify the authenticity of the sender of such emails or messages especially those which require immediate action. Legitimate companies will never ask you for this type of information in emails or messages.

Never click on any links or download any unknown attachments from unverified sources.

If any of the above-mentioned scenarios arises, please contact your bank or credit card company directly through their official website or customer care number.

Keep Your Devices and Software Updated

Cybercriminals use outdated software Versions to gain access to your personal and financial data. Therefore it is advisable to keep your mobile, PC, laptop, or tablet Software up to date.

Device software updates come with the latest security patches that make it difficult for cybercriminals to gain unauthorized access to your data.

Also, use reliable and updated antivirus software to protect yourself against malware and other online threats.

Beware – Never Blindly Trust Too-Good-to-Be-True Offers

Scammers use The following type of offers which are too good to be true to grab your money.

1. Huge discounts like 50% or 70% or even 90% off
2. Extremely low prices
3. Buy one get one free
4. Limited time offers
5. Free home delivery
6. Coupons or promo codes
7. Clearance Sales

You need to be aware of the fact that if a deal seems too good to be true, it probably is a scam.

Before continuing to purchase these types of deals/offers, please contact the manufacturer directly to confirm whether any huge discounts or offers exist and also read customer reviews about the same deal.

Reputable retailers will not offer huge discounts leading them to suffer losses.

There may be clearance sales on legitimate websites like Amazon, eBay, Marks & Spencer, etc. which you can trust.

Always Check the Returns and Refund Policies

Before making a purchase you must read their returns and refund policies. Also, read the reviews of other customers on independent Internet or social media platforms and look for information on how the returns and refunds are processed by them.

Legitimate retailers will narrate their returns and refund policies like the time frame of their runs, the condition in which the item can be returned, and whether you will receive a store credit or a refund in your original method of payment.

If the returns and refund policies of a retailer are unclear or nonexistent then most probably they have set up all these things to scam you.

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Keep Your Personal Information

Please make a habit of not providing unnecessary information to complete a purchase. You only need to provide the information that is essential for purchasing an item.

If a website asks you about your Social Security number or your passport number or anything irrelevant to purchasing you need to be aware that this might not be a legitimate website and you might run into a scam afterwards.

Remember that the more you share your information with the websites or applications, the more prone you are to the scams.

Always stick to trusted websites, and big brands like Amazon, eBay, and others to make purchases.

Log Off After Shopping

Another good habit that can save you from being scammed is to log out of all your accounts whether financial or others after completing the purchase/transaction.

This habit is crucial when you are using a shared or a public computer.

Never save your passwords on a shared or public computer or device.

For additional security please clear your browsing history and cookies after each shopping session.

Social Media Shopping is Way More Riskier

It is a bit unsafe to purchase directly from social media platforms. Scammers often use fake social media accounts and advertisements to sell counterfeit products.

Before purchasing from social media platforms, please make sure that you’re doing so from a legitimate/original brand and not from a fake account or one that is selling counterfeit products.

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Stay Updated About Online Scams

The knowledge is power.

It is always recommended that you stay on top of all the scam information that is going on any media of your access.

There is a small chance that you become a victim of a scam if you already know about it.

You can stay in touch with websites like ours because we are constantly writing about the current scams/legitimate shopping websites available on the Internet.

You can also use the power of social media to keep yourself updated about the types of scams and how they loot customers.

The more you know about the scams, the better equipped you’ll be to recognize and avoid them.

Conclusion

Online shopping is convenient but it is a lot more riskier than shopping physically at a mall or a store.

By following the above-mentioned guidelines, there are great chances that you remain safe from scams.

Using reputable websites for shopping is always recommended.

Please do not fall prey to huge discounts or buy-one-get-one-free offers because legitimate sellers normally do not offer these types of discounts.

Your online safety is in your hands, so take the necessary actions to protect yourself personally and financially.

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